Search found 97 matches

by jar
Fri Sep 13, 2019 6:56 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 5
Views: 21

Re: Error changing a user from one group to another

I found the cause of the problem.

This user created an operator. The operator has the same phone numbers (mobile and fixed) of the user. So, this is the reason of the concurrent data. I deleted the phones from operator and I could migrate the user.

Thanks for your time.
by jar
Fri Sep 13, 2019 6:27 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 5
Views: 21

Re: Error changing a user from one group to another

Now, I tried by REST API and the response is the following: Error: Response body { "exceptionType": "java.util.ConcurrentModificationException", "kind": "general" } Response headers connection: close content-type: application/json;charset=UTF-8 date: Fri, 13 Sep 2019 21:25:15 GMT transfer-encoding: ...
by jar
Fri Sep 13, 2019 5:59 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 5
Views: 21

Re: Error changing a user from one group to another

Main web channel.

Some days ago, I had a similar problem and the issue was connected to phone numbers. I deleted the mobile phone number and I could move an user from one group to another. I already tried that, but this time that is not the problem.

Cyclos version 4.12.1
by jar
Fri Sep 13, 2019 5:38 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 5
Views: 21

Error changing a user from one group to another

Hi, I am trying to change an user from one group to another and I cannot do it, because there is an error. Can you tell me what is the problem? The error is this: Method UserGroupService.changeGroup Details of JAVA error java.util.ConcurrentModificationException at java.util.HashMap$HashIterator.nex...
by jar
Thu Aug 22, 2019 12:03 pm
Forum: Bug - problem reporting
Topic: Operators can see username of customers even if username is not visible to users
Replies: 5
Views: 103

Re: Operators can see username of customers even if username is not visible to users

Hi Alexandre, We cannot send database, because of GDPR rules. We have this problem in productive instance of Cyclos. We cannot send personal data outside European Union. However, we analysed the issue and we discovered the cause. So, the problem is: 1. an operator can see profile fields of other use...
by jar
Tue Aug 20, 2019 2:38 pm
Forum: Bug - problem reporting
Topic: Can not import a cvs file to a user record through REST-API
Replies: 5
Views: 119

Re: Can not import a cvs file to a user record through REST-API

We knew that already, so we had already set in custom field to accept csv files in records.
We selected the option "other" and write "text/csv" in the text area.

The problem is that the REST API doesn't work as expected.
by jar
Tue Aug 20, 2019 11:57 am
Forum: Bug - problem reporting
Topic: Can not import a cvs file to a user record through REST-API
Replies: 5
Views: 119

Re: Can not import a cvs file to a user record through REST-API

Hi, We follow your instructions and we verified that through REST-API with a POST to /files/temp is not allowed to make uploads of csv files. Then we tried with another format for example txt and it works fine. Is this a bug? I remember that in the past, in main web access in couldn't do the upload ...
by jar
Thu Aug 15, 2019 10:49 am
Forum: Bug - problem reporting
Topic: Operators can see username of customers even if username is not visible to users
Replies: 5
Views: 103

Re: Operators can see username of customers even if username is not visible to users

Hi,

We do not have a product granting other permissions to users. The user (father of operator) can see near 3.000 customers. The operator of that user can see 7000 customers.
by jar
Tue Aug 13, 2019 9:25 pm
Forum: Bug - problem reporting
Topic: Operators can see username of customers even if username is not visible to users
Replies: 5
Views: 103

Operators can see username of customers even if username is not visible to users

Hi, In our system, we have username as a private information. We believe that it is more secure this way. So, we created a custom profile field as public account identifier to allow transactions between customers and we do not allow customers to see other customers username. However,and this is the ...
by jar
Thu Aug 08, 2019 2:25 pm
Forum: Cyclos 4 mobile
Topic: Android App Bundle
Replies: 0
Views: 25

Android App Bundle

Hi,

I received a message from google (android play store) saying that we could reduce the size of our app if you use android app bundle. So, I would like to know if we can use cyclos app in android app bundle or if you should maintain the old way of submitting apps to google play store.
by jar
Tue Jul 30, 2019 11:10 am
Forum: Bug - problem reporting
Topic: Can not import a cvs file to a user record through REST-API
Replies: 5
Views: 119

Can not import a cvs file to a user record through REST-API

Hi, We can not import a cvs file to an user record through REST-API. We made login to the REST-API, wrote self in owner field and the record internalName. In the customValues with the following code: { "customValues": { "FicheiroComTransferencias": "https://mywebsite.com/pagTest.csv" } } When execut...
by jar
Wed Jun 19, 2019 7:12 am
Forum: Suggestions
Topic: Color print/PDF in Cyclos
Replies: 0
Views: 146

Color print/PDF in Cyclos

Hi,

When we click print button in Cyclos, it creates a black and white PDF. We would like to store colorful PDFs.
by jar
Tue Jun 18, 2019 11:00 am
Forum: Bug - problem reporting
Topic: App can´t read/recover customValue
Replies: 0
Views: 118

App can´t read/recover customValue

I'm using a script to validate some fields of a payment transaction one of them is a Custom value, then i'm using def ss = performTransaction.customValues in order to read them. Such code is working well via web service in browser environment. In my script, to see whats going on, I use the following...
by jar
Fri Jun 14, 2019 11:57 am
Forum: Bug - problem reporting
Topic: Ticket doesn't work in Edge and IE
Replies: 5
Views: 245

Re: Ticket doesn't work in Edge and IE

Hi,

We already send to you an e-mail with our database dump.

Thanks.