Search found 1377 matches

by admin
Mon Apr 05, 2021 4:12 pm
Forum: Cyclos 4 Communities
Topic: Unable to send massive messages
Replies: 1
Views: 226

Re: Unable to send massive messages

Hi, We saw you changed the SMTP settings and left the password field empty. Therefore it did not work. When you use our SMTP server the maximum number of email recipients is 25. We put this limit because there are many communities and our SMTP server has a limit. If you need to send mailings to more...
by admin
Fri Jul 17, 2020 1:41 pm
Forum: Bug - problem reporting
Topic: BIG BUG - Cyclos sends copies of emails connected to internal messages to one operator
Replies: 2
Views: 753

Re: BIG BUG - Cyclos sends copies of emails connected to internal messages to one operator

It is a bug indeed. I sent you a link to the hotfix (for version 4.12).
Best regards,
by admin
Tue Jun 02, 2020 11:08 am
Forum: Bug - problem reporting
Topic: advertisement field
Replies: 12
Views: 4494

Re: advertisement field

Hi,

It does not work because you need to set the permissions, and for this you will need to be a nework administrator.
by admin
Tue May 19, 2020 12:17 pm
Forum: Suggestions
Topic: automatic user association to brokers by link address
Replies: 2
Views: 1008

Re: automatic user association to brokers by link address

We are not using the URL to pass options.
What you could do is create an extension point on user creation (registration).
The extension point assign broker groups based on the input form (profile fields), for example a multiple select field.
by admin
Thu Jan 23, 2020 2:33 pm
Forum: Bug - problem reporting
Topic: User custom profile fields cannot be seen by a group of admins
Replies: 10
Views: 3162

Re: User custom profile fields cannot be seen by a group of admins

Ok, can you send the db to info@cyclos.org? With an explanation how to reproduce the problem (what fields are not visible, what user, what admin).
Thanks,
by admin
Thu Jan 23, 2020 2:20 pm
Forum: Bug - problem reporting
Topic: User custom profile fields cannot be seen by a group of admins
Replies: 10
Views: 3162

Re: User custom profile fields cannot be seen by a group of admins

Hello,

Could you try to save the permissions again?
by admin
Tue Jan 07, 2020 2:50 pm
Forum: Bug - problem reporting
Topic: Pay to user bugs on web navigator after typing account number
Replies: 8
Views: 2770

Re: Pay to user bugs on web navigator after typing account number

Regarding the CoyoteAdapter.asyncDispatch Exception is something that can be safely ignored. Sometimes Tomcat logs it for push notification requests. Regarding the other error, WARNING: Illegal reflective access, it is probably only generated on Java versions greater than 8. We use Java 8 in all our...
by admin
Fri Dec 06, 2019 5:41 am
Forum: Bug - problem reporting
Topic: Password policy is not respected if user is created by API
Replies: 1
Views: 1432

Re: Password policy is not respected if user is created by API

Hi We tested this and it does respect the password policy.
Could you set up an example for us, maybe in a community?
Thanks
by admin
Wed Dec 04, 2019 9:46 am
Forum: Installation & Configuration issues
Topic: logs of access by Cyclos admins
Replies: 1
Views: 979

Re: logs of access by Cyclos admins

This is not supported in Cyclos. It is however written to the log files. A solution would be to write the log files to an external database (this can be configured in the cyclos.properties file) Than you access the database, maybe with a tool, to retrieve the information. It will be a bit of work bu...
by admin
Tue Nov 26, 2019 9:48 am
Forum: Suggestions
Topic: Encrypted custom profile fields and records fields
Replies: 4
Views: 1594

Re: Encrypted custom profile fields and records fields

This is something that would require various structural changes, something we prefer not to do at this moment.
We still think that encrypting the entire database is really the way to go forward.
by admin
Tue Nov 12, 2019 11:55 am
Forum: Suggestions
Topic: Encrypted custom profile fields and records fields
Replies: 4
Views: 1594

Re: Encrypted custom profile fields and records fields

Hi,

The best and easiest way would to encrypt the entire database. Postgress has various options: https://www.postgresql.org/docs/8.1/enc ... tions.html
by admin
Thu May 30, 2019 9:40 am
Forum: Suggestions
Topic: Per year account limits
Replies: 2
Views: 1673

Re: Per year account limits

Hi,

Can you tell us if you would need it for the calendar year (e.g. 2019/2020 etc.) or a complete year (365 days since activation of user, and so on)
by admin
Thu May 23, 2019 9:48 am
Forum: Suggestions
Topic: PSD2 and the need of OTP for contacts updates
Replies: 2
Views: 1365

Re: PSD2 and the need of OTP for contacts updates

Cyclos supports already OTP on operations such as payments or change profile. It can be enabled in the channel (Confirmation method). As of Cyclos version 4.12 (coming out this month) it is also possible to enable trusted mobile. devices. Together with OTP this will provide a very high level of secu...
by admin
Thu May 16, 2019 4:51 am
Forum: Suggestions
Topic: History of user profile
Replies: 2
Views: 1343

Re: History of user profile

Brokers and admins can view the profile history from the user management section (when viewing a user).
It contains any profile change (fixed fields, custom fields addresses).
by admin
Thu May 02, 2019 10:31 am
Forum: Suggestions
Topic: Mobile phone: why is it unique?
Replies: 3
Views: 1657

Re: Mobile phone: why is it unique?

Hi,

It is possible to allow not unique phone numbers. this can be done in the main (default) configuration.
Configuration - Phones - Unique mobile phone - select 'No'