Search found 116 matches
- Wed Dec 23, 2020 5:01 am
- Forum: Scripting & Webservices issues
- Topic: Contact Form Error
- Replies: 0
- Views: 50
Contact Form Error
Hello Admin, I created a contact form per the instruction in the documentation, upon testing the contact form, I had the error below. What am I doing wrong? Regards, Barry Java error details org.cyclos.model.system.scripts.CustomScriptException: Error invoking the custom script CustomScript#22: Cont...
- Sat Jul 04, 2020 6:05 am
- Forum: Bug - problem reporting
- Topic: Can't Change PIN
- Replies: 0
- Views: 1302
Can't Change PIN
Hi Admin,
We are using Cyclos version 4.13 and Mobile app 2.7 and we are having problems changing passwords.
I have attached screenshots for your assessment.
Many thanks,
Barry
We are using Cyclos version 4.13 and Mobile app 2.7 and we are having problems changing passwords.
I have attached screenshots for your assessment.
Many thanks,
Barry
- Thu Jul 02, 2020 7:26 pm
- Forum: Bug - problem reporting
- Topic: Unknown Error - Mobile App
- Replies: 6
- Views: 1754
Re: Unknown Error - Mobile App
Thanks Admin.
Kindest regards,
Barry
Kindest regards,
Barry
- Sat Jun 27, 2020 4:26 pm
- Forum: Bug - problem reporting
- Topic: Unknown Error - Mobile App
- Replies: 6
- Views: 1754
Re: Unknown Error - Mobile App
Hi Admin,
We are using Cyclos version 4.13.
Regards
We are using Cyclos version 4.13.
Regards
- Fri Jun 26, 2020 10:07 am
- Forum: Suggestions
- Topic: New UI - Two Step Authentication
- Replies: 0
- Views: 1990
New UI - Two Step Authentication
Hi Admin, Let me use this opportunity congratulate the Cyclos Team on the milestone achieved regarding the new UI. The look and feel is awesome! To my wishes: Two Factor Authentication: [/b] Most regulators require Two Factor Authentication and although this is planned by the Cyclos Team, it is my w...
- Fri Jun 26, 2020 8:19 am
- Forum: Bug - problem reporting
- Topic: Unknown Error - Mobile App
- Replies: 6
- Views: 1754
Unknown Error - Mobile App
Hi Admin, We are having the error below in the mobile app 2.7 when we try to look at account or transaction history. We initially saw the error with our mobile app from the Google Play Store, so we downloaded the Cyclos mobile app 2.7 and tried it to be sure that the error was from us. Unfortunately...
- Wed Jun 24, 2020 5:12 pm
- Forum: Bug - problem reporting
- Topic: Recurring SMS Notification
- Replies: 1
- Views: 1238
Re: Recurring SMS Notification
Hello Admin, both issues have been resolved.
- Fri Jun 19, 2020 6:40 am
- Forum: Bug - problem reporting
- Topic: Recurring SMS Notification
- Replies: 1
- Views: 1238
Recurring SMS Notification
Hi Admin, Before I list my issues, let me congratulate the Team at Cyclos for the great stuff you are doing. The new UI is awesome and the new features in the 4.13 are very thoughtful. My Issues: We upgraded from 4.12.6 to 4.13 and we noted the issues stated below; 1. After the upgrade I performed a...
- Sun May 10, 2020 6:39 am
- Forum: Suggestions
- Topic: Transferrable Voucher
- Replies: 0
- Views: 1646
Transferrable Voucher
Hi Admin, Cyclos Rocks! My goodness, the new version, 4.13 is loaded. Great job guys! Now that vouchers can be assigned to members (in version 4.12.7), I think in the next version it should be possible for members who purchase vouchers or are assigned vouchers to be able to transfer their voucher to...
- Wed Jan 15, 2020 12:37 am
- Forum: Bug - problem reporting
- Topic: Continuous Password Change Request After Upgrade - 4.12.4
- Replies: 4
- Views: 2049
Re: Continuous Password Change Request After Upgrade - 4.12.4
Hi Admin,
The script worked!
Thank you so much!
Barry
The script worked!
Thank you so much!
Barry
- Tue Jan 14, 2020 12:40 pm
- Forum: Bug - problem reporting
- Topic: Continuous Password Change Request After Upgrade - 4.12.4
- Replies: 4
- Views: 2049
Re: Continuous Password Change Request After Upgrade - 4.12.4
Hi Admin,
We have done that,see below:
'Database (not the real name)=# update password_types set expires_after_amount = 10, expires_after_field='YEARS' where id=1;
UPDATE 1'
Yet I am getting the same error.
Kindly assist us.
Barry
We have done that,see below:
'Database (not the real name)=# update password_types set expires_after_amount = 10, expires_after_field='YEARS' where id=1;
UPDATE 1'
Yet I am getting the same error.
Kindly assist us.
Barry
- Tue Jan 14, 2020 12:30 pm
- Forum: Bug - problem reporting
- Topic: Continuous Password Change Request After Upgrade - 4.12.4
- Replies: 4
- Views: 2049
Re: Continuous Password Change Request After Upgrade - 4.12.4
Hi Admin,
I tried changing password on the mobile app and I got the error below.
The main channel, however, does not give no error message.
Thanks,
Barry
I tried changing password on the mobile app and I got the error below.
The main channel, however, does not give no error message.
Thanks,
Barry
- Tue Jan 14, 2020 11:36 am
- Forum: Bug - problem reporting
- Topic: Continuous Password Change Request After Upgrade - 4.12.4
- Replies: 4
- Views: 2049
Continuous Password Change Request After Upgrade - 4.12.4
Hi Admin,
We upgraded from Cyclos 4.12.3 to 4.12.4 and we can't login as Cyclos keeps requesting password change.
You change and the request comes again.
This is affecting all users on the platform.
Kindly assist us.
Barry
We upgraded from Cyclos 4.12.3 to 4.12.4 and we can't login as Cyclos keeps requesting password change.
You change and the request comes again.
This is affecting all users on the platform.
Kindly assist us.
Barry
- Mon Dec 02, 2019 10:18 am
- Forum: Suggestions
- Topic: Setting Transfer Limits On Accounts In Products
- Replies: 0
- Views: 1810
Setting Transfer Limits On Accounts In Products
Hello Admin, Limits on transfers are set when creating a transfer type. So limits can be set per transfer, per day, week, month and year. So we can set different limits for different transfer types in the same account. However, there is no way to set a limit on how much can be transferred from an ac...
- Mon Dec 02, 2019 9:31 am
- Forum: Installation & Configuration issues
- Topic: External Payment Error: There was an error while accessing the database
- Replies: 1
- Views: 1078
Re: External Payment Error: There was an error while accessing the database
Hi Admin,
This issue has been resolved!
Many thanks,
Barry
This issue has been resolved!
Many thanks,
Barry