Search found 950 matches

by alexandre
Sat May 08, 2021 12:38 pm
Forum: Bug - problem reporting
Topic: Google Maps Issues
Replies: 2
Views: 21

Re: Google Maps Issues

Hi, Make sure you have the maps api enabled for the keys. Enabling the APIs: on the "Library" menu, search for the following APIs and enable them: "Maps JavaScript API", "Maps Static API" and "Geocoding API"; Related to the server and browser key the diference...
by alexandre
Tue May 04, 2021 9:23 am
Forum: Cyclos 4 Communities
Topic: Error : no connection to the cloud
Replies: 2
Views: 89

Re: Error : no connection to the cloud

Hi,

It should be fixed.
Thanks for report.

regards
by alexandre
Mon May 03, 2021 11:58 am
Forum: Cyclos 4 mobile
Topic: Hide users of a group from the map
Replies: 2
Views: 64

Re: Hide users of a group from the map

Hi, At the user products you have the option "View user directory (map) on groups" where you can set to specific groups. This option controls the result for the user directory map page. The search users result page, that can be switched to show the results in a map,always show all users th...
by alexandre
Mon May 03, 2021 10:30 am
Forum: Bug - problem reporting
Topic: User data export - wrong/double column content
Replies: 3
Views: 66

Re: User data export - wrong/double column content

Hi,

Will be fixed on 4.14.8 version.

Regards
by alexandre
Mon May 03, 2021 10:29 am
Forum: Bug - problem reporting
Topic: Maturity Counter not showing on all system accounts
Replies: 3
Views: 40

Re: Maturity Counter not showing on all system accounts

Hi,

This option are available for system accounts only when the account are not unlimited, so just for limited accounts

regards
by alexandre
Thu Apr 29, 2021 6:08 pm
Forum: Bug - problem reporting
Topic: User data export - wrong/double column content
Replies: 3
Views: 66

Re: User data export - wrong/double column content

Hi,

Thanks for inform, we will fix it ASAP.

regards
by alexandre
Thu Apr 29, 2021 5:40 pm
Forum: Bug - problem reporting
Topic: Maturity Counter not showing on all system accounts
Replies: 3
Views: 40

Re: Maturity Counter not showing on all system accounts

Hi,

The maturity counter are defined on the currency.
If all accounts belongs to the same currency it must be showed.
Check if you don't set to true the property "Freeze maturity on accounts" by mistake on the account creation.

Regards
by alexandre
Mon Apr 26, 2021 9:55 am
Forum: Suggestions
Topic: 2-factor authentication in Cyclos 4
Replies: 10
Views: 7550

Re: 2-factor authentication in Cyclos 4

Hi,

At the channel config you can define a password type to be used as login confirmation method.
This password type can be a plain text, virtual beyboard, OTP sent by email or sms

Regards
by alexandre
Sun Apr 25, 2021 8:31 pm
Forum: Cyclos 4 Communities
Topic: No confirmation of registered users
Replies: 2
Views: 144

Re: No confirmation of registered users

Hi,

The link for confirmation has a wrong path.
It will be fixed ASAP.

Thanks for report.
by alexandre
Tue Apr 20, 2021 10:03 am
Forum: Cyclos 4 Communities
Topic: admin account removed because of duplicate user name?
Replies: 4
Views: 113

Re: admin account removed because of duplicate user name?

Hi your admin login name is: sib
The login name of the other user is: sibelius

So there is no duplicated accounts (as it is not possible, login name is unique) nor removed.

Regards
by alexandre
Tue Apr 20, 2021 9:31 am
Forum: Cyclos 4 Communities
Topic: admin account removed because of duplicate user name?
Replies: 4
Views: 113

Re: admin account removed because of duplicate user name?

Hi,

What is the url of your community?

Regards
by alexandre
Thu Feb 25, 2021 10:32 am
Forum: Bug - problem reporting
Topic: French phone number at register only accept 06xxxxxxxx, should also accept 07xxxxxxxx
Replies: 7
Views: 371

Re: French phone number at register only accept 06xxxxxxxx, should also accept 07xxxxxxxx

Hi, Seems that you need to update the libphonenumber to accept these phones for french. Download this file: https://repo1.maven.org/maven2/com/googlecode/libphonenumber/libphonenumber/8.12.18/libphonenumber-8.12.18.jar Delete the old libphonenumber jar on the WEB-INF/lib directory and copy the new t...
by alexandre
Thu Feb 25, 2021 8:46 am
Forum: Bug - problem reporting
Topic: French phone number at register only accept 06xxxxxxxx, should also accept 07xxxxxxxx
Replies: 7
Views: 371

Re: French phone number at register only accept 06xxxxxxxx, should also accept 07xxxxxxxx

Hi,

Hi What is your Cyclos version?
It is running at Communities instance or at your own installation?

Regards