Search found 958 matches

by alexandre
Mon Jun 14, 2021 1:22 pm
Forum: Bug - problem reporting
Topic: Please read this before posting
Replies: 0
Views: 21

Please read this before posting

At this board, we invite you to report bugs found in our software.
To make sure that we can easily reproduce your bug please use our bug formatter tool:
https://cyclos.org/bugs/

Please fill in all the relevant steps in the wizard and copy the final result and paste it into a new forum topic.
by alexandre
Fri Jun 11, 2021 9:35 am
Forum: Cyclos 4 Communities
Topic: Enlightenment on User Identification Methods
Replies: 2
Views: 35

Re: Enlightenment on User Identification Methods

Hi,

You can use a profile field as user identification method.
At this profile you can set a pattern mask like AAAAAA####

Then set it to be unique and enable it for usage at the channel.

regards
Alexandre
by alexandre
Fri Jun 04, 2021 9:55 am
Forum: Cyclos 4 Communities
Topic: Error : changed logo is no displaye, on new fronted
Replies: 1
Views: 151

Re: Error : changed logo is no displaye, on new fronted

Hi,

Thanks for report.
It will be fixed on the next version.
For communities instance it is already fixed.

regards
by alexandre
Tue May 25, 2021 11:08 am
Forum: Bug - problem reporting
Topic: Unable to download reports in PDF format
Replies: 3
Views: 103

Re: Unable to download reports in PDF format

Hi,

Try to update to the latest cyclos version.

Regards
by alexandre
Mon May 24, 2021 1:48 pm
Forum: Cyclos 4 mobile
Topic: How Can I Configure The Mobile App To Allow System User to Post Payment from System to User
Replies: 2
Views: 169

Re: How Can I Configure The Mobile App To Allow System User to Post Payment from System to User

HI,
Sorry it's not available to the cyclos mobile.
Only at the web interface.

Regards
by alexandre
Mon May 24, 2021 1:47 pm
Forum: Bug - problem reporting
Topic: Unable to download reports in PDF format
Replies: 3
Views: 103

Re: Unable to download reports in PDF format

Hi,
You are using a communities instance or host your own cyclos?
What is the cyclos version?

Regards
by alexandre
Mon May 17, 2021 6:10 pm
Forum: Bug - problem reporting
Topic: Google Maps Issues
Replies: 7
Views: 266

Re: Google Maps Issues

To enable the maps api's you must go to the google console not inside Cyclos.
Inside Cyclos you will only inform the generated API Key.

Regards
by alexandre
Mon May 17, 2021 5:32 pm
Forum: Bug - problem reporting
Topic: Google Maps Issues
Replies: 7
Views: 266

Re: Google Maps Issues

Click on API & Services on the left menu
Then you will get a menu with panel, Library, Credentials, etc..
by alexandre
Sat May 08, 2021 12:38 pm
Forum: Bug - problem reporting
Topic: Google Maps Issues
Replies: 7
Views: 266

Re: Google Maps Issues

Hi, Make sure you have the maps api enabled for the keys. Enabling the APIs: on the "Library" menu, search for the following APIs and enable them: "Maps JavaScript API", "Maps Static API" and "Geocoding API"; Related to the server and browser key the diference...
by alexandre
Tue May 04, 2021 9:24 am
Forum: Cyclos 4 Communities
Topic: Home page not loading - ERR_CONTENT_DECODING_FAILED
Replies: 2
Views: 123

Re: Home page not loading - ERR_CONTENT_DECODING_FAILED

Hi,

It should be fixed.
Regards
by alexandre
Tue May 04, 2021 9:23 am
Forum: Cyclos 4 Communities
Topic: Error : no connection to the cloud
Replies: 2
Views: 188

Re: Error : no connection to the cloud

Hi,

It should be fixed.
Thanks for report.

regards
by alexandre
Mon May 03, 2021 11:58 am
Forum: Cyclos 4 mobile
Topic: Hide users of a group from the map
Replies: 2
Views: 204

Re: Hide users of a group from the map

Hi, At the user products you have the option "View user directory (map) on groups" where you can set to specific groups. This option controls the result for the user directory map page. The search users result page, that can be switched to show the results in a map,always show all users th...
by alexandre
Mon May 03, 2021 10:30 am
Forum: Bug - problem reporting
Topic: User data export - wrong/double column content
Replies: 3
Views: 179

Re: User data export - wrong/double column content

Hi,

Will be fixed on 4.14.8 version.

Regards
by alexandre
Mon May 03, 2021 10:29 am
Forum: Bug - problem reporting
Topic: Maturity Counter not showing on all system accounts
Replies: 3
Views: 147

Re: Maturity Counter not showing on all system accounts

Hi,

This option are available for system accounts only when the account are not unlimited, so just for limited accounts

regards
by alexandre
Thu Apr 29, 2021 6:08 pm
Forum: Bug - problem reporting
Topic: User data export - wrong/double column content
Replies: 3
Views: 179

Re: User data export - wrong/double column content

Hi,

Thanks for inform, we will fix it ASAP.

regards