Search found 837 matches

by alexandre
Fri Sep 13, 2019 6:13 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 5
Views: 22

Re: Error changing a user from one group to another

Hi,

Can you try wit the latest Cyclos version (4.12.2)?
If the problem persists then you can send a database dump to info@cyclos.org with the details so we can try to reproduce.

Regards
by alexandre
Fri Sep 13, 2019 5:41 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 5
Views: 22

Re: Error changing a user from one group to another

Hi

You are using the main web channel or trying it from Rest Webservices?

regards
by alexandre
Tue Aug 27, 2019 4:36 pm
Forum: Bug - problem reporting
Topic: Forgot Password not working v4.6
Replies: 2
Views: 1300

Re: Forgot Password not working v4.6

Hi,

It's fixed for communities.
The fix will be published on the next Cyclos version.

thanks for report.

regards
by alexandre
Fri Aug 23, 2019 5:16 pm
Forum: Bug - problem reporting
Topic: Operators can see username of customers even if username is not visible to users
Replies: 5
Views: 107

Re: Operators can see username of customers even if username is not visible to users

Hi,

We will fix these problems on the next version (4.12.2).

Thanks for report.

regards
by alexandre
Wed Aug 14, 2019 11:41 am
Forum: Bug - problem reporting
Topic: Operators can see username of customers even if username is not visible to users
Replies: 5
Views: 107

Re: Operators can see username of customers even if username is not visible to users

Hi, I cannot reproduce this problem. Please check if you don't have another product that are granting extra permissions to this users. You can check the final/active user permission from the product link at the view user profile (logged as admin). This way you can review the effective user permissio...
by alexandre
Fri Aug 09, 2019 11:25 am
Forum: Cyclos 4 mobile
Topic: Mobile App Marketplace Not Showing - DispatcherServlet warning
Replies: 2
Views: 74

Re: Mobile App Marketplace Not Showing - DispatcherServlet warning

Hi,

At Cyclos 4.7.3 it was not available.
Upgrade your cyclos installation and it should appear.

regards
by alexandre
Fri Aug 09, 2019 11:20 am
Forum: Cyclos 4 Communities
Topic: Monthly fee has stopped working
Replies: 2
Views: 84

Re: Monthly fee has stopped working

Hi,

You set the fee to first charged period start at 01/08/2019 and charged at day 7, so the next execution will be on 07/09/2019.
If it don't run at this date let me know.

regards
by alexandre
Wed Jul 31, 2019 10:11 am
Forum: Cyclos 4 Communities
Topic: "Handy muss eindeutig sein" but how?
Replies: 4
Views: 890

Re: "Handy muss eindeutig sein" but how?

Hi,

What is your cyclos version.
I tested now with 4.12.1 and after remove the user I can reuse the same mobile phone.

regards
by alexandre
Wed Jul 24, 2019 11:33 am
Forum: Bug - problem reporting
Topic: New setting "Hide advertisements owner to guests"
Replies: 2
Views: 99

Re: New setting "Hide advertisements owner to guests"

Hi,

Just to inform that the problem was already fixed at communities.
This fix will be included on Cyclos 4.12.2.

regards
by alexandre
Tue Jul 23, 2019 1:36 pm
Forum: Bug - problem reporting
Topic: New setting "Hide advertisements owner to guests"
Replies: 2
Views: 99

Re: New setting "Hide advertisements owner to guests"

HI,

Yes it's a problem, that affect some communities. We will fix it asap.
Thanks for report.

regards
by alexandre
Tue Jul 23, 2019 10:09 am
Forum: Cyclos 4 Communities
Topic: Payee search on payment forms not working
Replies: 5
Views: 205

Re: Payee search on payment forms not working

Hi,
Have a look if it work now.

regards
by alexandre
Tue Jul 23, 2019 10:05 am
Forum: Bug - problem reporting
Topic: Application Error - Licensing update
Replies: 3
Views: 135

Re: Application Error - Licensing update

Hi,

Something are blocking the communication between your instance and the license server.
Have a look if you have some firewall, or other app blocking this.
You need to be able to communicate with https://license.cyclos.org

Regards
by alexandre
Tue Jul 23, 2019 10:01 am
Forum: Cyclos 4 mobile
Topic: Make advertisements from mobile app
Replies: 2
Views: 337

Re: Make advertisements from mobile app

Hi,

Sorry, it is not available on the cyclos mobile yet.

regards
by alexandre
Tue Jul 23, 2019 10:00 am
Forum: Cyclos 4 Communities
Topic: Wordpress plugin
Replies: 3
Views: 146

Re: Wordpress plugin

Hi,

Have a look at your webservices channel details if you have defined a whitelist.

regards