Search found 846 matches

by alexandre
Fri Nov 08, 2019 5:18 pm
Forum: Bug - problem reporting
Topic: Can't go back mobile app when click on link another website
Replies: 1
Views: 10

Re: Can't go back mobile app when click on link another website

Hi,

What is your mobile app and cyclos version?
Using cyclos 4.12.3 and mobile 2.6.1 when I click in a link it opens the mobile phone browser with the link. Then you just need to switch back to cyclos using the phone button to list opened apps.

regards
by alexandre
Wed Nov 06, 2019 8:55 pm
Forum: Bug - problem reporting
Topic: Cyclos bug in account information summary
Replies: 4
Views: 23

Re: Cyclos bug in account information summary

Ok,
I can reproduce the problem.
It will be fixed for cyclos 4.12.4 asap.

Thanks for report.

Regards
by alexandre
Wed Nov 06, 2019 5:46 pm
Forum: Bug - problem reporting
Topic: Cyclos bug in account information summary
Replies: 4
Views: 23

Re: Cyclos bug in account information summary

Hi,

What is your cyclos version?

regards
by alexandre
Mon Oct 21, 2019 11:31 am
Forum: Cyclos 4 Communities
Topic: Where to disable 'public registration' option
Replies: 5
Views: 101

Re: Where to disable 'public registration' option

Hi, At System -> User configuration -> Groups -> Select group: You can set the initial users status at the registration settings. You can set it to disabled, this way you will need to activate the user before he can login. Another thing is the email validation, that can be set on the default configu...
by alexandre
Fri Oct 18, 2019 1:53 pm
Forum: Cyclos 4 Communities
Topic: Where to disable 'public registration' option
Replies: 5
Views: 101

Re: Where to disable 'public registration' option

Hi

You can disable it at the network default config -> section "Data visible to guests" property "Possible groups for public registration", just remove all groups at the setting.

regards
by alexandre
Tue Oct 15, 2019 9:51 am
Forum: Cyclos 4 mobile
Topic: OTP Error On Mobile App
Replies: 2
Views: 57

Re: OTP Error On Mobile App

Hi,

Grant the permissions on the user product to this password and it should be fixed.

regards
by alexandre
Thu Oct 10, 2019 8:59 am
Forum: Bug - problem reporting
Topic: Error on updating cyclos 4.12.1 to 4.12.3
Replies: 3
Views: 161

Re: Error on updating cyclos 4.12.1 to 4.12.3

Hi, The problem with your database is that it has some tables / indexes that not belong to cyclos. Some of these indexes are case sensitive and due to it some migrations had failed. We made a version with a hotfix for you, also this will be in the official 4.12.4 release. Here the link to download: ...
by alexandre
Wed Oct 09, 2019 2:49 pm
Forum: Bug - problem reporting
Topic: Error on updating cyclos 4.12.1 to 4.12.3
Replies: 3
Views: 161

Re: Error on updating cyclos 4.12.1 to 4.12.3

Hi, On the first start on the update, some database migrations must run. Check the tomcat catalina out to see if some of this migrations have failed. If you prefer you can send a database dump that was running on version 4.12.1 to info@cyclos.org so we can check if any migration fail. Regards Alexan...
by alexandre
Mon Oct 07, 2019 4:44 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 6
Views: 181

Re: Error changing a user from one group to another

Hi,

It will be fixed on Cyclos version 4.12.4.
Thanks for report.

regards
by alexandre
Fri Sep 13, 2019 6:13 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 6
Views: 181

Re: Error changing a user from one group to another

Hi,

Can you try wit the latest Cyclos version (4.12.2)?
If the problem persists then you can send a database dump to info@cyclos.org with the details so we can try to reproduce.

Regards
by alexandre
Fri Sep 13, 2019 5:41 pm
Forum: Bug - problem reporting
Topic: Error changing a user from one group to another
Replies: 6
Views: 181

Re: Error changing a user from one group to another

Hi

You are using the main web channel or trying it from Rest Webservices?

regards
by alexandre
Tue Aug 27, 2019 4:36 pm
Forum: Bug - problem reporting
Topic: Forgot Password not working v4.6
Replies: 2
Views: 1371

Re: Forgot Password not working v4.6

Hi,

It's fixed for communities.
The fix will be published on the next Cyclos version.

thanks for report.

regards
by alexandre
Fri Aug 23, 2019 5:16 pm
Forum: Bug - problem reporting
Topic: Operators can see username of customers even if username is not visible to users
Replies: 5
Views: 239

Re: Operators can see username of customers even if username is not visible to users

Hi,

We will fix these problems on the next version (4.12.2).

Thanks for report.

regards
by alexandre
Wed Aug 14, 2019 11:41 am
Forum: Bug - problem reporting
Topic: Operators can see username of customers even if username is not visible to users
Replies: 5
Views: 239

Re: Operators can see username of customers even if username is not visible to users

Hi, I cannot reproduce this problem. Please check if you don't have another product that are granting extra permissions to this users. You can check the final/active user permission from the product link at the view user profile (logged as admin). This way you can review the effective user permissio...