Search found 240 matches

by rmvanarkel
Tue Sep 18, 2018 10:34 am
Forum: Scripting & Webservices issues
Topic: Script-changes to userprofile are not visible in profile history
Replies: 5
Views: 1035

Re: Script-changes to userprofile are not visible in profile history

Dear Sandra,

Sorry for the inconvenience, at this moment it is not possible to run this script as guest, we will make sure this works in Cyclos 4.11.

Thanks for your patience!
by rmvanarkel
Fri Jul 20, 2018 9:00 am
Forum: Scripting & Webservices issues
Topic: How Do I Express The "Owner Parameter" As A Guest
Replies: 2
Views: 595

Re: How Do I Express The "Owner Parameter" As A Guest

Dear Barry, I am not 100% sure if I understand your question. But you can't access account information as guest. The only information you can access as guest is for example advertisement or users if this is allowed in your configuration. Always for example this post can be done as a guest: https://d...
by rmvanarkel
Fri Jan 05, 2018 10:22 am
Forum: Suggestions
Topic: Create currency with decimal places is 9
Replies: 1
Views: 415

Re: Create currency with decimal places is 9

Dear Trustpay,

Let me reply on this issue by email.

Warm regards!
by rmvanarkel
Wed Jan 03, 2018 9:55 am
Forum: Suggestions
Topic: Help update some functions
Replies: 1
Views: 445

Re: Help update some functions

Dear Trustpay,

Let me reply on this issue by email.

Warm regards!
by rmvanarkel
Wed Dec 20, 2017 12:31 pm
Forum: Suggestions
Topic: Boolean fields
Replies: 0
Views: 430

Boolean fields

Dear forum users, In Cyclos 4.9.1 we will do a minor migration for boolean profile fields. In this post you can find some additional information: Before Cyclos 4.9 booleans fields with the value false where only saved when they were actively clicked on. This was not a major problem when searching fo...
by rmvanarkel
Fri Nov 10, 2017 8:22 am
Forum: Installation & Configuration issues
Topic: Return incorrect URL after running API
Replies: 2
Views: 737

Re: Return incorrect URL after running API

Dear Trustpay, Probably you copied the database from the test instance to the production version when you were ready setting up the system. Is this indeed the case? Hopefully the fix for this is very easy, can you first have a look at your default configuration, so you go system > configurations > O...
by rmvanarkel
Tue Oct 03, 2017 9:35 am
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 765

Re: Customized mobile logo not working

Dear Trustpay, Currently there is a bug that when you look at the preview of the logo's as administrator of configuration X you will see the logo not of the configuration you are editing but the logo of configuration X. However this problem is only with the preview. On the mobile the users will see ...
by rmvanarkel
Thu Sep 28, 2017 10:14 am
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 765

Re: Customized mobile logo not working

Please check also the following. When you are not logged in yet into the mobile phone you are still a guest. So then it uses the configuration that is used for guest for that url. If this is your main url, it is probably using the logo of your main configuration. So please go to content > logo's > s...
by rmvanarkel
Wed Sep 27, 2017 11:24 am
Forum: Bug - problem reporting
Topic: Translationbug in dutch calendar
Replies: 2
Views: 500

Re: Translationbug in dutch calendar

Thanks Marcel for pointing this out for us, somehow they where switched even in English. We will fix this with the next version!
by rmvanarkel
Sat Sep 09, 2017 3:04 pm
Forum: Installation & Configuration issues
Topic: Copy Configuration without current data
Replies: 9
Views: 1201

Re: Copy Configuration without current data

Dear Trustpay, There are two ways to do this: 1) In most cases we would recommend to just start over and manually copy the products, configurations, accounts and transaction types, field etc you created. For most people this is the best solution. 2) Only for very advanced users that know a lot about...
by rmvanarkel
Thu Aug 31, 2017 8:52 am
Forum: Bug - problem reporting
Topic: Printing Feature not working with non latinic Languages
Replies: 13
Views: 3180

Re: Printing Feature not working with non latinic Languages

Dear All,

Yes this is possible now, but only when you have your own Cyclos installation:
https://documentation.cyclos.org/4.8/cy ... tml#d0e795

Best regards,

Roder
by rmvanarkel
Wed Aug 02, 2017 12:01 pm
Forum: Cyclos 4 mobile
Topic: Internal Error: (Range Error): Maximum call stack size excee
Replies: 3
Views: 584

Re: Internal Error: (Range Error): Maximum call stack size e

Ok probably the error only occurs when you have your device in landscape mode. Can you please check if it occurs in portrait mode too? If this is the case we can fix this in the next mobile release. Thanks!
by rmvanarkel
Fri Jul 07, 2017 10:30 am
Forum: Cyclos 4 mobile
Topic: Internal Error: (Range Error): Maximum call stack size excee
Replies: 3
Views: 584

Re: Internal Error: (Range Error): Maximum call stack size e

Please make sure to update your Cyclos version to the latest version and please make sure to have the latest version of Cyclos running. Then you know for sure that there is no compatibility problem. The strange thing is that you fist where experiencing the problem with demo.cyclos.org too, probably ...